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FAQ

Q1: How long is the warranty period of your products?
A: One year.

Q2. How can I become your exclusive dealer?
A: Well, we’d say it depends on different regions, for more details, please consult our sales representatives

Q3: Can you provide free sample to customers?
A: Sorry, Free samples are not available for the high value of the goods, but after you place the OEM order, the samples cost would be refunded.

Q4: Do you have OEM&ODM service?
A:Yes, we are professional factory and we can provide OEM&ODM service to you. Both the product and the package.

Q5: What is the MOQ of each product?
A:There is no MOQ for standard product, but we will set MOQ for OEM&ODM order and the MOQ of different product is different, please contact our sales for detail.

Q6: How long is the lead time?
A: Sample can be send out within 3 days, the deliver time of mass production depends on the quantity, normally about 1-2 weeks after payment and data confirmed.

Q7: How to deliver the order?
A: For small order or sample order we suggest you choose international express like DHL/UPS/TNT/FEDEX, for bulk purchase we can send out by air or by sea, you can also choose your own Chinese forwarder to deliver your order.

Q8: What is your usual payment terms?
A: We accept payment By T/T,Western Union and Paypal, we can also negotiate other payment terms.

Q9: Do you inspect the finished production?
A: Yes, all of our products will be through AQL quality inspection processes.

Q10: How could I get your price list and ask for more questions?
A: You can send an email directly to sales@haoditech.com.