Bld 8, Shang You Song New Vil, Long Hua Dis, Shenzhen, 518110, China
1.Are you a trading company or a manufacture?
A: We are a professional enterprise incorporating industry and trade with 8 years focused on wine tools development, production and sales.
2. How many workers in your factory ? How many production line?
A: About 120 workers and 8 production lines.
3. What kind of the qualification your factory have?
A: We are an ISO9001-2008 certified factory.
4. What's the monthly production capacity of your factory?
A: 300K per/month.
5. How many QC are there in your factory?
A: 10% of the factory staff work as QC, total 10-12 QC staff.
6. Do you have engineers? Software or hardware?
A: Yes, not only software and hardware engineers, we also have industrial designer.
7.How many people in your company that can speak English ?
A: We have 8 colleagues that can speak fluent English with precise understanding.
8. What's your main market and main customer, have you ever worked with big customer?
A: Our main market is North America, and Europe, we have been working with big customers such as Walmart,Lidi,Norma,Zeno Group,Baich Group,Belle Property,etc.and many big trading companies in the world too.
9, What is your factory's advantage?
A: Good quality management, on time delivery, capability of integration of resources, rich experience of providing OEM/ODM service.
1. What's your payment term ?
A; Our normal payment term is 30% T/T deposit in advance, balance 70% T/T before shipment.
For samples, we accept Western union payment and paypal .
2. Except the T/T payment, do you also accept other payment terms like L/C or O/A ?
A: Yes, we accept L/C payment or O/A vary with order quantity and clients’ credit, welcome to discuss with us for more detail.
1. What kind of certificate your products have?
.LFGB, FDA, UN38.3, MSDS, CE, ROHS, REACH, FCC etc, depends on clients’ need.
2.What's your normal delivery time ?
Sample 2-5 working days .
1-3K pcs 7-10 working days.
5-10Kpcs 10-15 working days .
10-50Kpcs 15-30 working days.
3.Can you offer free sample ?
Usually we only provide free samples to our VIP clients, for special occasion, please contact us for a discussion.
4.Can we put on our brand on the product ? what's the MOQ .
1000-3000 depends for different kind of products.
5.How do you ship the goods? How long it will take to ship the goods from your factory to my country?
For samples or small quantity goods ,we use DHL,UPS,TNT,FEDEX, shipping time will be around 4-7 days .
For bigger quantity goods ,we use air-way express or sea shipping.
6.How to deal with defective products ?
In order to have your merchandise repaired or replaced by warranty, you need to return the product FREIGHT PREPAID to our office address within the duration of the warranty and must use your local Postal service or EMS only, this is very important.
After received the defective products, we will repair ASAP and ship back to you, we will cover the shipping cost back to you, or we can ship them with goods of your next order.
7.Why your price is higher than the other supplier ? why I have to choose you ?
We only purchase brand-new and high quality materials for factory production. Higher price products because of higher price materials, which to make sure the production and products are of high quality. We have very strict quality control system, all products are produced according to international standards such as CE, ROSH and ISO9001:2008. What we are looking for is a long-term business cooperation with you.